Managed Services

With teams staffed across our U.S. and Offshore resources to provide password life-cycle management services, Siaraa serves as an extension of a client’s support team providing turn-key, round-the-clock support services. Our staffing model, which includes a ‘shadow team’ able to supplement the core team as necessary, provides clients with greatly enhanced flexibility in addressing special software maintenance and support needs.

Few activities part of our Expert AMS model:

  • Error tracking and debugging
  • Version upgrades or enhancements
  • Comprehensive user support
  • Technical troubleshooting
  • Performance monitoring & Performance testing
  • Quality assurance testing
  • Documentation development and maintenanceData Scientists
  • Monthly Performance reporting and key metrics